🛍️ Sales Policy – RichXtop

Effective Date: May 16, 2025

At RichXtop, we are committed to providing our customers with a transparent, secure, and fair shopping experience. This Sales Policy outlines the terms and conditions related to product sales on www.richxtop.com, including pricing, availability, order acceptance, and responsibilities.

✅ 1. Product Availability

All products listed on our website are subject to availability. While we strive to keep inventory updated in real-time:

  • Items may become out of stock without prior notice

  • We reserve the right to limit quantities purchased per order

  • In the event an item becomes unavailable after purchase, we will contact you with alternatives or issue a full refund

💷 2. Pricing & Currency

  • All prices are listed in GBP (£) and include applicable UK taxes (VAT) unless stated otherwise

  • We reserve the right to update product pricing at any time

  • Pricing errors, if discovered, may lead to the cancellation of the order with full refund and notification

🧾 3. Order Acceptance & Confirmation

  • Your order is considered accepted once you receive an email confirmation from us

  • We reserve the right to cancel or refuse any order at our discretion, especially if:

    • Payment cannot be verified

    • Fraudulent activity is suspected

    • There are pricing or product description errors

📦 4. Shipping & Delivery

Please refer to our Shipping Policy for full details. Key points:

  • Orders are usually shipped within 1–2 business days

  • Delivery within the UK typically takes up to 3 business days

  • Tracking information is provided once your order has been dispatched

🔄 5. Cancellations & Modifications

  • Orders can be cancelled or modified within 2 hours of placing them

  • Once shipped, cancellations are not possible — please refer to our Refund & Returns Policy instead

  • For urgent requests, please email us at contact@richxtop.com

🔒 6. Fraud Prevention

To protect our customers and business:

  • We use automated and manual tools to detect suspicious orders

  • Orders flagged for fraud may be delayed, cancelled, or require additional verification

  • Fraudulent activity will be reported to relevant authorities