Return policy

At Royal Romance, we strive to ensure that our customers are satisfied with their purchases. If you are not completely happy with your order, we offer a flexible return policy.

Eligibility for Returns:

  • Items must be returned within 30 days from the date of purchase.
  • The item must be unused, in its original packaging, and in the same condition as received.
  • To complete your return, we require proof of purchase or receipt.

Non-Returnable Items:

  • Items marked as “Final Sale” cannot be returned.
  • Gift cards are non-returnable.
  • Products that have been used or damaged due to improper handling cannot be returned.

Return Process:

  1. Contact us via email at contact@youtopix.xyz or call our hotline at 918-716-2264 to initiate the return.
  2. Our team will guide you through the return process, including where to send your item.
  3. Once the item is received and inspected, we will notify you of the approval or rejection of your return.

Refunds:

  • If approved, your refund will be processed and applied to your original method of payment within 7-10 business days.
  • If your refund is late or missing, please contact us immediately.

Return Shipping:

  • Customers are responsible for return shipping costs, except in cases of defective or incorrect items.